Terms of Service
Last updated: January 2026
Welcome to Manly Airport Shuttle Service. By reserving or using our passenger transport services, you agree to comply with and be bound by the following Terms of Service. Please review them carefully prior to booking.
1. Service Overview & Passenger Responsibilities
Manly Airport Shuttle Service operates point-to-point passenger transport services connecting the Northern Beaches and greater Sydney to Sydney Airport (T1, T2, and T3). Passengers are responsible for providing accurate travel dates, flight numbers, pickup addresses, and contact numbers during the booking process.
2. Pricing & Payment Terms
- Fixed Pricing: All standard direct rates quoted include GST, standard road tolls, and airport parking access fees.
- Payment Methods: Payments can be processed via major credit/debit cards or agreed prepaid options prior to travel.
- Additional Surcharges: Unscheduled route diversions, extra stops, or excessive wait times outside standard flight tracking windows may incur additional fees.
3. Luggage & Special Equipment
Each passenger is permitted up to one standard suitcase and one carry-on bag. Oversized luggage such as surfboards, golf bags, bike boxes, or additional suitcases must be disclosed at the time of booking to ensure appropriate vehicle allocation.
4. Child Restraints & Safety Regulations
In compliance with Transport for NSW safety regulations, all passengers under the age of 7 must use an approved child seat or booster. Manly Airport Shuttle Service supplies rear-facing capsules, forward-facing seats, and boosters free of charge upon advance request.
5. Passenger Behaviour & Vehicle Conduct
For the safety and comfort of all passengers and drivers, smoking, vaping, consumption of alcohol, and open food items are strictly prohibited inside all vehicles. Drivers reserve the right to refuse transport to any individual exhibiting abusive, unruly, or intoxicated behavior.
6. Limitation of Liability
While every effort is made to maintain schedules, Manly Airport Shuttle Service is not liable for travel delays caused by extraordinary traffic congestion, severe weather conditions, major road closures, or unforeseen vehicle breakdowns beyond our reasonable control.
7. Contact Information
If you have any questions regarding these Terms of Service, please reach out to our customer service team:
- Phone: 02 9905 4786
- WhatsApp: 0415 213 711
- Email: bookings@manlyairportshuttleservice.com
- Address: 84 Old Pittwater Rd, Manly NSW 2100