Manly Airport Shuttle
Northern Beaches Shuttle
📞 02 9905 4786

Privacy Policy

Last updated: August 2026

Manly Airport Shuttle Service ("we," "our," or "us") is committed to protecting your privacy and ensuring your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

To provide accurate and reliable airport transfer services across the Northern Beaches, we collect necessary personal details during the booking process, including:

  • Contact Details: Full name, phone number, email address, and messaging handle (e.g., WhatsApp).
  • Travel Details: Pickup address, flight numbers, arrival/departure terminal details, travel date, and passenger counts.
  • Special Requests: Child seat requirements, oversized baggage notes (e.g., surfboards, golf equipment), or mobility accommodations.
  • Payment Information: Transaction details required to process bookings securely via PCI-DSS compliant payment gateways.

2. How We Use Your Information

We use the personal information gathered strictly to fulfill transport services and enhance your travel experience. Key uses include:

  • Scheduling and completing passenger transfers between your location and Sydney Airport.
  • Monitoring real-time flight statuses to adjust driver schedules for delays or early arrivals.
  • Sending booking confirmations, driver assignment updates, and dispatch notifications via SMS, email, or WhatsApp.
  • Processing payments, refunds, or answering customer service inquiries.

3. Data Protection & Third-Party Sharing

We respect your privacy and do not sell, trade, or rent personal information to external third parties. We share details only with trusted partners necessary to fulfill our service, such as encrypted payment processors and assigned local transport drivers. All data is protected using industry-standard security measures.

4. Accessing & Updating Your Information

You have the right to request access to the personal information we hold about you, or to ask for corrections if any details are inaccurate. To update your details or make a privacy query, contact us using the details below.

5. Contact Our Privacy Team

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: